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JudyKay@PracticeSolutionsInc.net

February 11, 2012

Tough Talk, Tough Topics

Filed under: Accountability,Attitude,Communication,Conflict Resolution,Customer Service,Decision Making,Dental Practice Management,Eggshells,Elephants,Energy,Focus,Goals,Gossip,Leadership,Patient Experience,Patient Focused Practice,Performance,Philosophy,Strategy,Success,Team Building,Team Relationships,Uncategorized — Judy Kay Mausolf @ 7:54 pm

Dental teams struggle to talk about tough topics!  The tough topics could be anything they fear a co-worker may disagree with or take offense to.  What I refer to as the eggshells.  I invite you to read my article on Eggshells & Elephants and learn how you can talk about the topics and still keep things positive!

October 4, 2011

October 2011 AGD Podcast

Filed under: Accountability,Attitude,Communication,Conflict Resolution,Customer Service,Decision Making,Dental Practice Management,Energy,Focus,Goals,Gossip,Leadership,Patient Experience,Patient Focused Practice,Performance,Philosophy,Strategy,Success,Team Building,Team Relationships,Uncategorized — Judy Kay Mausolf @ 8:24 pm

October’s AGD podcast Wes Blakeslee, DMD, FAGD welcome Judy Kay Mausolf to discuss avoiding and resolving conflicts among team members and creating an environment you want to work in. Ms. Mausolf provides suggestions for developing leadership and strengthening communication skills to build happy, healthy, high performing doctor/team/practice/patient relationships. Connect to www.agd.org.

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