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April 1, 2013

Conversation or Conflict?

The real problem is that many of us go through life trying to avoid dealing with conflict out of fear! We hope it will just go away! But the more we try to avoid it the more it builds until eventually it escalates to a point to where there is serious damage to the relationship.  Our success and joy in life depends greatly on our relationships! Life would be so much easier if conflict did not exist. But that isn’t real life!  I invite you to listen to and read this month’s newsletter to learn the 5 easy steps to turn conflict into just a conversation! 

March 1, 2013

Making Decisions that Get Results! How to Soar in 2013!

 Make Decisions that Get Results!

Decisions, decisions, decisions…what to do, when, where, why and how!  Many of us do not like moving outside our comfort zone. We like to feel safe and secure so we resist making decisions. We don’t want to look foolish or fall flat on our faces.  The older we get the more complacent we become.  The problem with complacency is it kills our passion.  It makes us play ourselves small. It clips our wings and keeps us from soaring to new heights.  The decision of whether to play it safe and hang on to what we know and just survive…or take a leap of faith and go after our dreams and try to soar!

The five fundamental phases in the decision making process are choice, assessment, conviction, determination, and result.  So let’s start with Choice because it is the starting point for all our decisions.  Just like Before we can make a decision we need to narrow down our focus to our main priority.  (I invite you to read February’s newsletter if you want to read more about focus.)  What will be your focus for 2013?  Will it be just to continue doing the same things you have always done and play it safe or will it be to take on new things to attempt to soar?  Choosing your focus will determine where you go!

The second phase is Assessment.  Assessing our strengths and where we need to grow to soar will determine when and where we need to focus.

Conviction is the third phase.  Having conviction that we can achieve our goal allows us to try new things and push ourselves to heights we have never been before. 

 Determination is the fourth phase.  If we don’t have determination we will not be be willing to put forth the effort to do the work whenever necessary to implement, maintain and sustain our goal!

The fifth and final phase is Result!  It is important to know what you want your end result to be…otherwise, how will you know when to celebrate your success! 

 It’s your decision!  How high will you soar?

 

February 14, 2013

Stressed, Challenged and Frustrated to Happy, Healthy and Performing’.

Recently, I had the privilege of being interviewed by my friend, Gary Takacs on his awesome Thriving Dentist Show audio podcast.  In this weekly audio podcast, Gary provides specific content on how to develop a thriving dental practice and he often interviews authorities on topics of interest to his audience. The Thriving Dentist Show is the #1 Dental podcast on iTunes and has been downloaded by Dentists in 91 countries! 

I was thrilled to be invited as a guest and Gary and we chose to title the show ‘Go From Stressed, Challenged and Frustrated to Happy, Healthy and Performing’.   

 Here is a link for my interview:    http://bit.ly/XzTZZS

One of the fundamental differences between an OK dental practice and a thriving dental practice is that in thriving dental practices the Dentist and Team Members are happy and they enjoy working together. When the Dentist and Team is happy and functioning as a team, patients can feel it and they have a much better experience. However, a positive practice environment does not happen by itself, it must be developed. 

 If you find the show of value, as many Dentists have, you can subscribe to it on iTunes so you will never miss an episode. Just search for Thriving Dentist Show on iTunes.  It is free!”

 I hope you enjoyed the interview!

October 2, 2012

Learn How to Create a W.O.W. Patient Experience!

I am thrilled and honored to be the first presenter in “MDE’s Master Webinar Series”! Elevate your game and learn from dental industry experts by attending MDE’s FREE Master Webinar Series! Learn best practices in empowering your team and increasing the profitability of your practice. Please join MDE for monthly webinars given by industry experts, top authors and thought leaders on the latest news and advice on how to improve your team and practice! Please join MDE and me for the first in their series of Profitable Practices Webinars! People Will Forget Everything…Except How You Made Them Feel People will forget everything except how you made them feel! “I’m satisfied” means nothing in today’s world. Learn how to consistently create a W.O.W. patient experience and ultimately grow the practice. W.O.W. is an acronym for Weed Out the Weeds…we worry so much about implementing all the latest and greatest and fail to see the weeds growing in our practice. Judy Kay will help your team replace the weeds with exceptional patient service and R.I.S.E. to the top! Set yourself apart from your colleagues and be the office patients can’t stop saying W.O.W. about! Wednesday, October 24th 1:00 P.M. EST For more information and to register, please click HERE.

September 17, 2012

Good Enough!

Do you ever wonder why good enough is good enough for some and for others perfection is not even good enough!  I think there is a happy place between good enough and perfection. I invite you to listen to October’s Show Your Shine Blog to learn how you can push yourself beyond good enough and not paralyze yourself trying to attain perfection.

August 6, 2012

Fear of “What If”!

This month is dedicated to the fear of what if! Scary stuff! Those what if things we fear that get in our way. They stop us from being who we want to be and doing what want to do. We make excuses why we can’t or won’t do something. When the truth is it is our fears of what if that stop us. The more we dwell on it the bigger it seems. We can even spin ourselves into a frenzy. We have all done it at one time or another. Our fear of what if keeps us small! I invite you to read or listen to September’s Show Your Shine Newsletter/blog to learn how you can stop “What If” from stopping you! 

 

July 23, 2012

The Power of O.R.A.N.G.E.!

What is the power of O.R.A.N.G.E.?  Different colors create different energy.  Orange creates feelings of happiness and positive energy.  I felt the need to come up with an acronym for orange.  Optimistic Radiant Attitudes Nurture Good Energy!  O.R.A.N.G.E simply is about having a positive attitude to attract good energy into your life.  Listen to this month’s video to learn how you can radiate an Optimistic Radiant Attitude to Nurture Good Energy in your life!

June 22, 2012

W.O.W. Patient Philosophy

This month is dedicated to creating a W.O.W. Patient Environment Philosophy.  W.O.W. is an acronym for “weed out weeds”.  We implement wonderful amenities like warm towels, aromatics and massage chairs to entice new patients and retain existing patients but fail to see the weeds we have growing in our office.  Weeds are anything that can make our patients feel unwelcome or uncomfortable and damage a relationship.  We want to weed out the weeds and instead nurture flowers.  Flowers are what make our patients feel welcome and help our relationship to grow and flourish. Set yourself apart from your colleagues, embrace a W.O.W. Patient Philosophy and be the office patients can’t stop talking about!

May 25, 2012

A Habit Away From Success! How to Sustain Change

You have just heard the most fantastic speaker share a step-by-step process for 5 systems that will make your business thrive!  Instant success right?  Wrong!  The problem is we learn what we need to do to implement change but we don’t learn what we need to do to sustain what we implement.  All the good intentions and great ideas in the world won’t make a difference if we can’t sustain them!   Forming new habits is the key to sustain change!  Listen to Judy Kay share her R.I.S.E. Philosophy to help you implement any new idea, system or protocol!   Learn how to form new habits and R.I.S.E. to Success!     

 

April 30, 2012

Fluff & Stuff of Appreciation

What’s the big deal?  After all how important could appreciation really be?  The truth is appreciation is not fluff but instead it is really the stuff that helps nurture our purpose and value!  Please watch the video below!

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