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January 22, 2013

Mastering Accountability by Eliminating the Myths in Your Dental Practice!

Accountability…just saying the word can give us the UGH feeling! As dental professionals, we strive for accountability and often have a difficult time achieving it. It becomes tiresome and frustrating for us, so we give up! Actually, it is the myths about accountability that cause our frustration and set us up for failure. If we really understood what it took to create accountability, we could prevent the frustration and persevere. I invite you to read my latest article in Dentistry IQ, “Mastering Accountability by Eliminating the Myths in Your Dental Practice” to learn you can avoid frustration and master accountability!

 Please click on this link!  http://www.dentistryiq.com/articles/2013/01/mastering-accountability-by-eliminating-the-myths.html?cq_ck=1358800465747

January 1, 2013

Ownership Mentality

We may want to blame our life results on our circumstances or other people.  The truth is that our results are OUR RESULTS!  We OWN them…because what we believe determines our actions and our action or inaction generates our outcome or results!  Adopting an ownership mentality for our results will compel us to see more clearly.   When we see clearly we see what can be done to change our outcome!  Learn how to adopt an ownership mentality and get the results you want to own!

December 1, 2012

Finding Joy!

Learn how to have Clarity, Simplicity and Joy in your Holiday Season; Chuck it, Change it, Rearrange it or Delegate it!

October 31, 2012

An Interview with Kevin Henry, Editor of Dental Economics!

Judy Kay discussing how to get rid of drama in the office with Kevin Henry, Editor of Dental Economics! 

October 25, 2012

Our Physiology Impact Our Psychology!

We can reset negative thoughts and feelings when we do something physical!  Our physiology impacts our psychology!  When we change how we feel we change the words we tell ourselves which changes our story and our destiny!  Learn how to reset and R.I.S.E. to success!

October 2, 2012

Learn How to Create a W.O.W. Patient Experience!

I am thrilled and honored to be the first presenter in “MDE’s Master Webinar Series”! Elevate your game and learn from dental industry experts by attending MDE’s FREE Master Webinar Series! Learn best practices in empowering your team and increasing the profitability of your practice. Please join MDE for monthly webinars given by industry experts, top authors and thought leaders on the latest news and advice on how to improve your team and practice! Please join MDE and me for the first in their series of Profitable Practices Webinars! People Will Forget Everything…Except How You Made Them Feel People will forget everything except how you made them feel! “I’m satisfied” means nothing in today’s world. Learn how to consistently create a W.O.W. patient experience and ultimately grow the practice. W.O.W. is an acronym for Weed Out the Weeds…we worry so much about implementing all the latest and greatest and fail to see the weeds growing in our practice. Judy Kay will help your team replace the weeds with exceptional patient service and R.I.S.E. to the top! Set yourself apart from your colleagues and be the office patients can’t stop saying W.O.W. about! Wednesday, October 24th 1:00 P.M. EST For more information and to register, please click HERE.

September 17, 2012

Good Enough!

Do you ever wonder why good enough is good enough for some and for others perfection is not even good enough!  I think there is a happy place between good enough and perfection. I invite you to listen to October’s Show Your Shine Blog to learn how you can push yourself beyond good enough and not paralyze yourself trying to attain perfection.

August 6, 2012

Fear of “What If”!

This month is dedicated to the fear of what if! Scary stuff! Those what if things we fear that get in our way. They stop us from being who we want to be and doing what want to do. We make excuses why we can’t or won’t do something. When the truth is it is our fears of what if that stop us. The more we dwell on it the bigger it seems. We can even spin ourselves into a frenzy. We have all done it at one time or another. Our fear of what if keeps us small! I invite you to read or listen to September’s Show Your Shine Newsletter/blog to learn how you can stop “What If” from stopping you! 

 

July 23, 2012

The Power of O.R.A.N.G.E.!

What is the power of O.R.A.N.G.E.?  Different colors create different energy.  Orange creates feelings of happiness and positive energy.  I felt the need to come up with an acronym for orange.  Optimistic Radiant Attitudes Nurture Good Energy!  O.R.A.N.G.E simply is about having a positive attitude to attract good energy into your life.  Listen to this month’s video to learn how you can radiate an Optimistic Radiant Attitude to Nurture Good Energy in your life!

June 22, 2012

W.O.W. Patient Philosophy

This month is dedicated to creating a W.O.W. Patient Environment Philosophy.  W.O.W. is an acronym for “weed out weeds”.  We implement wonderful amenities like warm towels, aromatics and massage chairs to entice new patients and retain existing patients but fail to see the weeds we have growing in our office.  Weeds are anything that can make our patients feel unwelcome or uncomfortable and damage a relationship.  We want to weed out the weeds and instead nurture flowers.  Flowers are what make our patients feel welcome and help our relationship to grow and flourish. Set yourself apart from your colleagues, embrace a W.O.W. Patient Philosophy and be the office patients can’t stop talking about!

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