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January 1, 2013

Ownership Mentality

We may want to blame our life results on our circumstances or other people.  The truth is that our results are OUR RESULTS!  We OWN them…because what we believe determines our actions and our action or inaction generates our outcome or results!  Adopting an ownership mentality for our results will compel us to see more clearly.   When we see clearly we see what can be done to change our outcome!  Learn how to adopt an ownership mentality and get the results you want to own!

October 31, 2012

An Interview with Kevin Henry, Editor of Dental Economics!

Judy Kay discussing how to get rid of drama in the office with Kevin Henry, Editor of Dental Economics! 

October 25, 2012

Our Physiology Impact Our Psychology!

We can reset negative thoughts and feelings when we do something physical!  Our physiology impacts our psychology!  When we change how we feel we change the words we tell ourselves which changes our story and our destiny!  Learn how to reset and R.I.S.E. to success!

October 2, 2012

Learn How to Create a W.O.W. Patient Experience!

I am thrilled and honored to be the first presenter in “MDE’s Master Webinar Series”! Elevate your game and learn from dental industry experts by attending MDE’s FREE Master Webinar Series! Learn best practices in empowering your team and increasing the profitability of your practice. Please join MDE for monthly webinars given by industry experts, top authors and thought leaders on the latest news and advice on how to improve your team and practice! Please join MDE and me for the first in their series of Profitable Practices Webinars! People Will Forget Everything…Except How You Made Them Feel People will forget everything except how you made them feel! “I’m satisfied” means nothing in today’s world. Learn how to consistently create a W.O.W. patient experience and ultimately grow the practice. W.O.W. is an acronym for Weed Out the Weeds…we worry so much about implementing all the latest and greatest and fail to see the weeds growing in our practice. Judy Kay will help your team replace the weeds with exceptional patient service and R.I.S.E. to the top! Set yourself apart from your colleagues and be the office patients can’t stop saying W.O.W. about! Wednesday, October 24th 1:00 P.M. EST For more information and to register, please click HERE.

September 17, 2012

Good Enough!

Do you ever wonder why good enough is good enough for some and for others perfection is not even good enough!  I think there is a happy place between good enough and perfection. I invite you to listen to October’s Show Your Shine Blog to learn how you can push yourself beyond good enough and not paralyze yourself trying to attain perfection.

August 6, 2012

Fear of “What If”!

This month is dedicated to the fear of what if! Scary stuff! Those what if things we fear that get in our way. They stop us from being who we want to be and doing what want to do. We make excuses why we can’t or won’t do something. When the truth is it is our fears of what if that stop us. The more we dwell on it the bigger it seems. We can even spin ourselves into a frenzy. We have all done it at one time or another. Our fear of what if keeps us small! I invite you to read or listen to September’s Show Your Shine Newsletter/blog to learn how you can stop “What If” from stopping you! 

 

June 22, 2012

W.O.W. Patient Philosophy

This month is dedicated to creating a W.O.W. Patient Environment Philosophy.  W.O.W. is an acronym for “weed out weeds”.  We implement wonderful amenities like warm towels, aromatics and massage chairs to entice new patients and retain existing patients but fail to see the weeds we have growing in our office.  Weeds are anything that can make our patients feel unwelcome or uncomfortable and damage a relationship.  We want to weed out the weeds and instead nurture flowers.  Flowers are what make our patients feel welcome and help our relationship to grow and flourish. Set yourself apart from your colleagues, embrace a W.O.W. Patient Philosophy and be the office patients can’t stop talking about!

May 25, 2012

A Habit Away From Success! How to Sustain Change

You have just heard the most fantastic speaker share a step-by-step process for 5 systems that will make your business thrive!  Instant success right?  Wrong!  The problem is we learn what we need to do to implement change but we don’t learn what we need to do to sustain what we implement.  All the good intentions and great ideas in the world won’t make a difference if we can’t sustain them!   Forming new habits is the key to sustain change!  Listen to Judy Kay share her R.I.S.E. Philosophy to help you implement any new idea, system or protocol!   Learn how to form new habits and R.I.S.E. to Success!     

 

April 30, 2012

Fluff & Stuff of Appreciation

What’s the big deal?  After all how important could appreciation really be?  The truth is appreciation is not fluff but instead it is really the stuff that helps nurture our purpose and value!  Please watch the video below!

March 29, 2012

Toxic Attitudes

Attention all drama queens, pot stirrers and problem makers!  This one is about you!  Watch the video below!

 

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